This homeowner had for months had noticed what appeared to him to be dirt. He thought at first that it was possible that because he had lived there so long it was time for a fresh coat of paint. When he went down to his basement he noticed that the same type of dirt was also throughout the basement. He contacted Servpro of the Bridgewaters at 508-697-5439 to rid his home of this dirt.
When the Project manager arrived, he knew right away that this was not dirt, but an oily residue caused from a puff back. “A puff back” he explained to the homeowner “is caused when your oil burner mis-fires, sending an oily type soot throughout the home”. The homeowner was shocked hearing this news, but had Servpro of The Bridgewaters clean this up for him.
Upon completion of the job, the homeowner could not believe how clean his house had looked. The technicians had left yet another satisfied customer.