Why We Are The Leader In Bridgewater Water Damage Restoration

2/5/2020 (Permalink)

A pipe burst behind a cabinet in this kitchen causing extensive water damage. Our certified technicians set up equipment quickly to begin restoration.

(Why SERVPRO) Structured Processes Help Complete Water Removal in Bridgewater Without Conflicts

Water loss incidents can be a perfect recipe for conflict among the affected family members. Sometimes such conflict is directed on the restoration crews. SERVPRO tries to manage water removal processes in a way that limits the chances of conflict developing. In case a disagreement arises, we choose to negotiate acceptable agreements, accept the job with disclaimers, or decline to work.

Apart from how we respond to the overall water removal process in Bridgewater, we are also careful about how we handle minor issues that can spark conflict, including:

• Handling personal items
• Health and safety of occupants
• Approximating the completion
• Addressing pre-existing conditions

In most incidents involving water, it is essential to move items from the affected areas to limit exposure to moisture or elevated humidity levels. Our SERVPRO technicians explain the policy about personal items to ensure property owners are comfortable with inspection of all areas. In case there are expensive or highly valuable items, we recommend moving them to protect them from extreme conditions and help guarantee their safety.

Pre-existing conditions can lead to problems between the parties involved. Our SERVPRO technicians find out whether the home has experienced water loss incidents in the recent past. That way, we can look out for signs of mold, stains, and other problems and notify the homeowner before starting water removal. Otherwise, conflict can arise since such existing problems can be wrongly attributed to the current loss.

Water damage incidents can pose health problems, including leaving moisture remnants or aerosolized contaminants in the air. Our technicians perform various procedures to ensure the home is safe for occupation after water removal. For instance, we perform full drying procedures around the property to ensure moisture levels are normalized. When using air movers to dry the property, we also run Air Filtration Devices to remove any aerosolized contaminants.

Conflict rarely helps when you are dealing with a loss. Call SERVPRO of The Bridgewaters at (508) 697-5439 to help. We're Faster To Any Size Disaster.

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